Click here to setup Self-Service Password Reset

Enter your PFG Account Credentials and when prompted, click "Next" to provide additional information

If prompted to stay signed in, click yes

Next, configure at least 2 Account Recovery options

Configure an Authentiaction Phone Number and select 'Text me' or 'Call me'

If you selected 'Text me' then, a verification code is sent to your device. Complete Verification by entering the verification code sent to your device, then click 'Verify'.
If you selected 'Call me' then, you will receive an automated call from Microsoft. Complete Verification by pressing the '#' key.

Next, configure Security Questions and Answers

Once Security Questions and Answers are configured, click 'Finish'. Registration is now competed for Self-Service Password Reset.

Click here to use the Self-Service Password Reset utility. If you are not already registered, Click here to complete your registration.

Provide your PFG User ID and enter the CAPTCHA characters provided on screen.

Select 'I forgot my password' or 'I know my password, but still can't sign in' if applicable

Next, get back into your account by completing Verification Steps 1 and 2

Enter the Verification Code sent to your device

Now that Verification Step 1 has been completed, proceed to Verification Step 2, then click 'Next'

Now that Verification Steps 1 and 2 are completed, you are now ready to choose a new password. Enter your new password and confirm it in the second field, then click 'Finish'

Your password has been reset successfully

Click here to use the Self-Service Password Reset utility. If you are not already registered, Click here to complete your registration.

Provide your PFG User ID and enter the CAPTCHA characters provided on screen.

Select 'I forgot my password' or 'I know my password, but still can't sign in' if applicable

Next, get back into your account by completing Verification Steps 1 and 2

Enter the Verification Code sent to your device

Now that Verification Step 1 has been completed, proceed to Verification Step 2, then click 'Next'

Answer your security questions and click Next.

Your account has been unlocked.

Click here to setup Multi-Factor Authentication

Enter your PFG Account Credentials and when prompted, click "Next" to provide additional information

Add phone verifcation to your password by entering the phone number you would like to use for Call or Text verification. Then, select a method 'Text me' or 'Call me' and then click 'Next'.

If you selected 'Text me' then, a verification code is sent to your device. Proceed by entering the verification code.

Verification successful!

If you selected 'Call me' then, you will receive an automated call from Microsoft. Complete Verification by pressing the '#' key.

Next, select your preferred default Authentication Method, by configuring additional security verification options. *Note: Make sure to register for more than one authentication method*

Next, ensure that you have checked the box for Authenticator App or Token. *Note: The Microsoft Authenticator App is the preferred method for authentication based on speed and ease of use.*

Click the link to setup Authenticator App

Once you have installed the Microsoft Authenticator App to your device, open the app and click the '+' symbol to 'Add Work or School Account'

Configure the Microsoft Authenticator app by following the steps provided on screen.

Next, respond to the notification sent to your device and click 'Approve'

Now that the Microsoft Authenticator App has been added, click 'Save'

Next, you will be prompted to verify your preferred option. Click the button to 'Verify preferred option'

Respond and Accept the notification sent to your device

Registration is now completed for Multi-Factor Authentication and Microsoft Authenticator App